PawSisal FAQ
Clear answers about fit, cleaning, litter tracking, and what is included, so you know exactly what you are buying before checkout.
What PawSisal Is?
What is PawSisal?
What is PawSisal?
PawSisal is a cat litter ramp that sits in front of a front-entry litter box. It uses sisal rope rollers and clear side guide panels to create a short paw-cleaning exit path after your cat uses the box.
Does PawSisal include a tray?
Does PawSisal include a tray?
No. PawSisal does not include a built-in tray. Loose litter falls through the roller gaps onto the mat or easy-clean floor area below, so more of the mess stays near the litter box.
What comes in the package?
What comes in the package?
The product includes the sisal roller ramp body and transparent side guide panels. Use it with your own floor mat or another easy-clean surface underneath.
Is this a replacement for my litter box?
Is this a replacement for my litter box?
No. PawSisal is an add-on exit path for the litter box you already use. It is designed to sit directly in front of the opening.
Will It Work With My Setup?
What kind of litter box works best?
What kind of litter box works best?
PawSisal works best with front-entry litter boxes and covered litter boxes that have an opening on the front. It should sit directly in front of the opening so your cat can walk forward through the rollers.
Does it work with top-entry litter boxes?
Does it work with top-entry litter boxes?
No. PawSisal is not designed for top-entry litter boxes because cats exit from the top instead of walking out through a front opening.
How much space do I need?
How much space do I need?
You need enough space in front of the litter box for the ramp and for your cat to walk forward comfortably. If your litter box is squeezed against a wall or cabinet with no front clearance, PawSisal may not be a good fit.
Can I use it with an automatic litter box?
Can I use it with an automatic litter box?
Only if the automatic litter box has a front-entry setup and PawSisal does not block sensors, drawers, waste compartments, or moving parts. Always check your litter box layout before ordering.
What to Expect？
Will PawSisal stop all litter tracking?
Will PawSisal stop all litter tracking?
No product can stop every grain of litter. PawSisal is designed to help reduce tracking by adding a guided, textured exit path right after the litter box, where tracking starts.
How does it reduce tracking?
How does it reduce tracking?
The clear side panels guide your cat forward, while the sisal rollers add extra paw contact. Loose litter can drop through the roller gaps instead of being carried farther into your home.
What if my cat usually jumps over mats?
What if my cat usually jumps over mats?
PawSisal is not a flat mat. It creates a more defined exit path with side guidance and sisal texture. Some cats may still need a short adjustment period, especially if they are cautious with new objects.
Will every cat use it right away?
Will every cat use it right away?
Not always. Many cats need time to inspect new objects. Place PawSisal close to the litter box opening and avoid forcing your cat onto it. Let them explore it naturally.
How to Keep It Clean
How do I clean PawSisal?
How do I clean PawSisal?
Brush or shake the sisal rollers to remove loose litter and dust. Wipe the clear panels with a soft damp cloth. Sweep or vacuum the mat or floor area underneath.
Can I rinse the sisal rollers?
Can I rinse the sisal rollers?
Sisal is a natural rope texture and is not meant to be soaked like rubber. For everyday care, brush or shake it out. If it gets wet, let it dry fully before regular use.
Should I use a mat underneath?
Should I use a mat underneath?
Yes, it is recommended. A mat or easy-clean floor area underneath makes it easier to collect the litter that drops through the roller gaps.
Will the clear panels scratch?
Will the clear panels scratch?
Clear panels can scratch if cleaned with rough tools. Use a soft damp cloth and avoid abrasive scrubbers.
Before Checkout
What should I check before ordering?
What should I check before ordering?
Check that your litter box has a front opening, that there is enough space in front of it, and that you have a mat or easy-clean floor area underneath PawSisal.
What if my cat does not use it?
What if my cat does not use it?
Cats can be cautious with new objects. Place PawSisal directly against the litter box opening and give your cat time to explore it naturally before expecting daily use.
How long does shipping take?
How long does shipping take?
Shipping times are shown at checkout. Delivery depends on your location, selected shipping method, and carrier updates.
Who can I contact for help?
Who can I contact for help?
Contact us through the store contact form. If you need fit help, include your order number and a photo of the space in front of your litter box.